Terms & Conditions
Last Updated: September 27, 2026
1. Introduction
These Terms & Conditions ("Terms") govern your use of the Ark Bath Co. website, our SMS/text messaging program, and the services provided by Ark Home Contracting LLC, doing business as Ark Bath Co. ("Ark Home Contracting," "Ark Bath," "we," "us," or "our"), serving Hartville and the surrounding Northeast Ohio region. By using this website, requesting a quote, or opting in to receive text messages from us, you agree to these Terms and to our Privacy Policy.
2. Use Of This Website
This website is provided for informational purposes to help you learn about our bathroom remodeling services and request an estimate. You agree not to misuse the site, attempt to gain unauthorized access to any part of it, or use it in a way that could damage, disable, or impair its functionality.
3. SMS / Text Messaging Terms
Program Description
Ark Home Contracting LLC (dba Ark Bath Co.) offers an SMS/text messaging program to customers and prospective customers who opt in, for example by checking the consent box on a form on our website or by texting us directly. By opting in, you agree to receive text messages from Ark Home Contracting LLC at the mobile number you provide. Messages may include:
- Responses to your quote or estimate requests and general inquiries
- Appointment and in-home consultation scheduling, confirmations, and reminders
- Project updates, including scheduling changes and follow-ups on work in progress
- Customer service and support communications
- Occasional promotional offers related to our services (only where you have opted in to receive them)
Consent to receive text messages is not a condition of purchasing any goods or services. Message frequency varies based on your interactions with us.
How To Opt Out
You can cancel the SMS service at any time. Just text "STOP" to the number that messaged you. After you send "STOP," we will send you one final message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. You may also reply "STOP," "END," "CANCEL," "UNSUBSCRIBE," or "QUIT." If you want to join again, just sign up as you did the first time or text "START," and we will start sending messages to you again.
Help & Support
If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly by calling (234) 251-0380 or emailing [email protected].
Message & Data Rates
Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Carrier Liability
Carriers are not liable for delayed or undelivered messages. Delivery of messages is subject to effective transmission from your wireless service provider and is not guaranteed.
Age Restriction
You must be at least 18 years of age to use our website, opt in to our SMS program, or request our services. By opting in to receive text messages, you confirm that you are 18 years of age or older and are the account holder or authorized user of the mobile number provided.
Privacy
For information on how we collect, use, and protect your personal information, please see our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
4. Estimates & Quotes
Any pricing, ranges, or figures shown on this website — including ballpark estimates — are for general reference only and do not constitute a binding quote. Final pricing is determined after an in-home consultation and is subject to project scope, materials selected, and site conditions. A written estimate provided directly by Ark Home Contracting LLC supersedes any figures shown on this website.
5. Scheduling & Project Timelines
Timelines discussed on this website or during a consultation are estimates based on typical project scope and are not guaranteed. Actual timelines may vary due to permitting, material availability, unforeseen site conditions, or other factors outside our control. We will communicate any changes to your project timeline as they arise.
6. Payments
Payment terms, including deposit amounts and payment schedules, will be outlined in your individual project agreement. We do not accept payment information through this website or by text message.
7. Warranties
Workmanship warranties, where applicable, will be detailed in your project agreement. Manufacturer warranties on materials and fixtures are provided by the respective manufacturers and are subject to their own terms.
8. Limitation Of Liability
To the fullest extent permitted by law, Ark Home Contracting LLC is not liable for any indirect, incidental, or consequential damages arising from your use of this website or our SMS program. Nothing in these Terms limits any liability that cannot be limited under applicable Ohio law.
9. Intellectual Property
All content on this website, including text, images, and design elements, is the property of Ark Home Contracting LLC or its licensors and may not be reproduced or used without permission.
10. Changes To These Terms
We may update these Terms from time to time. Continued use of this website or our SMS program after changes are posted constitutes acceptance of the updated Terms.
11. Governing Law
These Terms are governed by the laws of the State of Ohio, without regard to its conflict of law principles.
12. Contact Us
If you have any questions about these Terms or our SMS program, please reach out:
Ark Home Contracting LLC (dba Ark Bath Co.)
Phone: (234) 251-0380
Email: [email protected]
Service Area: Northeast Ohio
Privacy Policy: arkbath.com/privacy-policy